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Technical Support

Having trouble viewing the PSN website? 

 

Supported Browsers

The PSN website supports all modern web browsers, including IE8+, Chrome, Firefox, Safari, and Opera.

 

Under the Hood

The engine that drives the PSN website is a content management software (CMS) called Drupal. Drupal is the go-to CMS for most professionally-built websites. It is considered one of the safest and most secure website software in the market. The PSN website also uses many modern web technologies, including HTML5, CSS, Flash, AJAX, Javascript, PHP, RSS, XML/XSLT, CKEditor, MySQL, MyMaria and many more.  We employ all these technologies in order to be able to deliver a simple, smooth and productive experience to our site visitors.

 

Learning Curves

What may be simple to browse or breeze through in the website may have taken a lot of planning, trials, and revisions to do. We tend to agree in the saying Creativity is 10% construction and 90% destruction. Especially, considering that the website is being handled by doctors and not information technologists or programmers, on their free time. If our engine is all the software mentioned above, our gas is just inspiration.That being said, we would like to ask for your patience if you have a less than satisfied user experience in the site.

 

FAQs

 Can I print pages from the website?

Yes. When you try to print a page from the PSN website, you will notice that it looks different from what appears on the screen. This is the "printer-friendly" version, which removes all elements that are not pertinent to the page and presents it in a way that all of the main content will fit on standard 8.5" x 11" pieces of paper. Please note that the zoom level is controlled by you, the user. IE7's default is the "shrink to fit" which can cause the text to be very small. To print at different zoom levels, use the "Print Preview" option in your browser, and then choose "100%" to print the page as it was intended, with 12pt font.

If you wish to print the page as it appears on the screen, here are a few options:

 

  • ALT-PRINT SCREEN. By holding the 'Alt' key and the pressing the 'Print Screen' key on your keyboard, this will copy a picture of the visible screen to your desktop. You can then paste into your favorite graphics editor and print.
  • SCREENGRAB! (FIREFOX ONLY). If you are using Firefox, you can download and install Screengrab!, a plugin for firefox that allows you save the page as an image and then print it. You have the option of printing what you see in the window, just a selection, what is inside a frame, or the entire webpage.

 What information does the website collect?

  1. Anonymous Information
. The web servers automatically log certain information that psn.ph uses for statistical analysis of web site traffic. The information is stored as log files on the psn.ph server. The log files are regularly collected and analyzed by software to produce visitor trend reports. The information that is collected includes:
  • Your IP Address
  • The length of time you stayed on psn.ph
  • Where you came into the site
  • Where you left the site
  • The referring site that sent you to psn.ph
  • The type of browser you are using

 

This information is used to determine:

  • Traffic Patterns
  • Average visitor session length
  • Number of visitors to certain areas of the site
  • Tracking results of Promotional Campaigns

 

Server logs do not contain personally identifiable information on individual users, such as names, addresses, email address, occupation, etc. This type of data will only be collected in forms, surveys or event registrations on psn.ph.

 

  1. Personally Identifiable Information. 
PSN.PH also collects personally identifiable information that you voluntarily submit through online forms on our website, such as:

  • Name
  • Postal Address
  • Email Address
  • Business or Company Name and Address
  • Phone Number

 

Personally identifiable information is used for the following purposes:

  • To facilitate communication between you and psn.ph
  • To conduct surveys and polls
  • To provide you with information on events, products and services, or other news that we think might interest you
  • You can let us know that you do not wish to receive information by contacting us

 How does psn.ph use the information it collects?

PSN.PH collects information to provide you with the services you request and to improve our website. PSN.PH also uses this aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of our site visitors; to measure user interests regarding specific areas of psn.ph; and to analyze how and where best to use our resources. Without such data, we would not know which parts of psn.ph are the most popular, and we would not be able to change and update the content and services appropriately.

 

 

PSN.PH may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, psn.ph may voluntarily provide information to appropriate governmental authorities.

 Who collects the information and who has access to it?

Data collected through the website is collected and maintained solely by the PSN. More specifically:

 

  • Personally identifiable information. When you provide personally identifiable information on psn.ph to register for a service, buy a product, or take advantage of a promotion, that information is collected and maintained solely by the PSN, unless specifically stated otherwise at the point of collection. If you do not want to share your information with that company, you can choose not to use that service and will be provided an opportunity to opt-out.
  • We do not give out information to any third-party individual or organization, unless ordered by the courts or law-enforcement agencies.

 Is my contact information online?

Member contact information is published in the Member Directory. The directory is only available to current members and requires authentication to access. Use of the directory is governed by the Member Directory Use Policy and is strictly enforced. We encourage all members to participate in the directory. However, if you choose to opt-out, you can do so quickly and easily through your member profile by unchecking the 'Show my information in the member directory' on the privacy tab. This will completely remove your listing in the Member Directory. If you change your mind later and would like to be listed again, simply return to the page and then check the box.

 What are cookies and how does psn.ph use them?

A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your web browser - but not you - to PSN computers whenever you visit psn.ph. A cookie will not provide personally identifiable information about you, such as your name and address. The use of cookies is now an industry standard, and cookies are currently used on most major websites. Most web browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie. You can also set your browser to refuse to accept cookies altogether. While psn.ph does not require you to use cookies, keep in mind that certain services will not function properly if you set your browser to refuse all cookies. Generally, cookies enable our server to remember visitors, allow entry into password-protected areas, and to help ensure accurate measuring of web traffic. Cookies can be deleted or rejected by changing the settings on your web browser. However, the deletion or rejection of cookies on a visitor's part may impact your ability to use parts of psn.ph effectively. Because advertisers or third party websites may use cookies in different ways, this statement regarding the use of cookies only covers psn.ph. In no way are cookies on the PSN website harmful to the machines on which they are placed or how the information is used.

 What you can do to better protect yourself on the Internet?

  1. Know the risks. The opportunity to network in an online community (chat room, forum, message board, etc.) is one of the best things about the Internet, but you should always be careful about disclosing personal information such as an actual name, member name, e-mail address, and so on. This information may be collected and used by others within the online community to send unsolicited email messages outside psn.ph. Some of the messages you receive may be useful to you, but some may not.
  2. Educate yourself. Search the Web for as much information as you can about how to protect your privacy. Look for a privacy policy on the websites you visit. A good place to start is TRUSTe—an independent, non-profit organization with a mission to build trust and confidence in the Internet. 

 

Technical Contact
psnmanila@gmail.com